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5 Belomore St, Level 4 Unit 4. Burwood NSW
About ClickTime
0404 891 318
2018 All Rights Reserved. "ClickTime" is registered trademark
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WorkTimeManager has officially rebranded as
ClickTime
Customization and Software Development: Understanding Our Approach
Tailoring Solutions for Diverse Needs
Governing Law
This agreement (and any further rules, polices, or guidelines incorporated by reference) shall be governed and construed in accordance with the laws of NSW, Australia, without giving effect to any principles of conflicts of law.
Governing Law
This agreement (and any further rules, polices, or guidelines incorporated by reference) shall be governed and construed in accordance with the laws of NSW, Australia, without giving effect to any principles of conflicts of law.
Governing Law
This agreement (and any further rules, polices, or guidelines incorporated by reference) shall be governed and construed in accordance with the laws of NSW, Australia, without giving effect to any principles of conflicts of law.
At ClickTime, we understand that every business is unique. Our online workforce management solution encompasses features like employee rostering, mobile timesheets, and various other modules. However, we recognize that not all requirements fit a one-size-fits-all model. Here’s how we approach customization and aligning customer needs with our software:
1.Evaluation and Alignment:
C. We aim to strike a balance between customization and maintaining the core functionality of our solution.
B. Different industries have varying needs. For instance, retail businesses may prioritize shift scheduling, while healthcare
organizations might focus on compliance tracking.
A. When clients approach us with specific requirements, we meticulously evaluate them. Our team checks whether these requirements align with our existing software solution.
2.Prioritizing Value-Adding Features:
B. By prioritizing these features, we enhance the overall user experience and ensure that our solution remains relevant.
A. We listen to our customers and identify the most requested features. These are the ones that add significant value to their operations.
3.Development Life Cycle
B. This cycle includes stages such as analysis, design, coding, testing, and deployment.
A. Once a requirement is approved for development, it enters our rigorous development life cycle.
C. We adhere to industry best practices and quality standards throughout this process.
4.Balancing Customization and Universality
B. Some requests may not align with our core solution or may not benefit other customers. In such cases, we provide
transparent feedback.
A. While we strive to accommodate specific requirements, we also maintain a balance.
C. Our goal is to create a robust, adaptable system that caters to diverse needs without compromising overall usability.
5.Customization for Specific Companies
B. These customizations are scoped, estimated, and priced based on the complexity and effort involved.
A. For organizations seeking tailored solutions beyond our standard offering, we offer customization services.
C. We work closely with clients to ensure their unique needs are met.
6.Cost and Time Considerations
B. We want our end users and customers to understand that customization involves costs.
A. Software development is an intricate process. It requires time, expertise, and resources.
C. Additionally, development goes through multiple phases, including planning, coding, testing, and deployment
When it comes to code customization, it’s essential to clarify ownership and rights. Here’s what you need to know:
3. We retain ownership to ensure consistency, maintainability, and future compatibili
2. This includes modifications, enhancements, or unique features created to meet the client’s specific requirements.
1. Any custom code developed specifically for a client remains the property of ClickTime
Ownership
